These Terms and Conditions govern your use of the jilljuck platform. By accessing or using the site and its services, you agree to be bound by the terms set out below. Please read them carefully before playing.
Effective Date: 1 January 2026 | Last Updated: 1 June 2026By accessing, registering for, or otherwise using the jilljuck website (jilljuck.org) and any of its associated services, games, or features (collectively, the "Platform"), you ("User," "Player," or "you") confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), together with the jilljuck Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to these Terms in their entirety, you must immediately cease use of the Platform. Continued access to or use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms constitute the entire agreement between jilljuck and you with respect to the subject matter hereof and supersede all prior communications, representations, and agreements, whether oral or written.
2.1 Age Requirement. The Platform is strictly available to individuals who are at least twenty-one (21) years of age at the time of registration, consistent with the age restriction applicable to casino-style gambling under Philippine law and PAGCOR regulations. By creating an account, you represent and warrant that you are at least 21 years old. jilljuck reserves the right to request documentary proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified.
2.2 Geographic Eligibility. The Platform is intended for use by eligible residents and nationals of the Philippines. It is your sole responsibility to ensure that access to and use of the Platform is lawful in your jurisdiction. jilljuck makes no representation that the Platform or any of its content is accessible or appropriate in jurisdictions outside the Philippines.
2.3 Excluded Persons. The following persons are not eligible to register or maintain an account on jilljuck:
3.1 Single Account Policy. Each player is permitted to hold only one (1) registered account on jilljuck. The creation of duplicate, secondary, or multi-accounting arrangements — whether for the purpose of circumventing bonus restrictions, avoiding account limitations, or any other reason — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any related balances.
3.2 Accurate Information. You agree to provide truthful, current, and complete information at the time of registration and to update your information promptly should it change. jilljuck reserves the right to verify any information provided and to suspend accounts pending verification. Providing false information, including a false date of birth or misrepresenting your identity, is grounds for immediate account termination.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your username, password, and any one-time passwords (OTPs) associated with your account. jilljuck will never ask for your full password or OTP via chat, email, or telephone. Any activity conducted through your account will be attributed to you. You must notify jilljuck immediately at support at jilljuck.org if you suspect any unauthorized access to or use of your account.
3.4 Account Non-Transferability. Accounts are personal to the registered holder and may not be transferred, sold, or otherwise assigned to any third party. Winnings credited to an account may only be withdrawn to payment methods registered in the account holder's own name.
4.1 Accepted Methods. jilljuck accepts deposits via GCash, Maya (PayMaya), BPI, BDO, Metrobank, Coins.ph, 7-Eleven, and USDT where available. All deposit transactions are denominated in Philippine Pesos (PHP / ₱) unless otherwise stated. jilljuck reserves the right to add or remove accepted payment methods at any time with reasonable notice.
4.2 Minimum and Maximum Deposits. Minimum deposit amounts and applicable transaction limits are displayed on the deposit page at the time of transaction. These limits are subject to change and may vary by payment method and account tier.
4.3 Third-Party Payments. Deposits must originate from a payment account or instrument registered in your own name. jilljuck does not accept deposits from third-party accounts. Any deposit identified as originating from a third party will be reversed, and the originating account may be suspended pending investigation.
4.4 Deposit Crediting. Most GCash and Maya deposits credit to your jilljuck wallet immediately upon confirmation by the relevant payment provider. Bank transfer deposits (BPI, BDO, Metrobank) may take additional processing time. jilljuck is not liable for delays attributable to third-party payment networks.
5.1 Withdrawal Eligibility. Withdrawals are available to verified account holders in good standing. Before processing a withdrawal, jilljuck may require completion of Know Your Customer (KYC) identity verification, including submission of a valid government-issued ID and proof of the payment method to be used for withdrawal.
5.2 Withdrawal Processing. Withdrawal requests submitted during normal operating hours are typically processed within two (2) hours for GCash and Maya. Bank transfer withdrawals (BPI, BDO) may take one (1) to two (2) business days. Processing times may be extended during peak periods, system maintenance windows, or pending verification reviews.
5.3 Withdrawal to Own Account Only. Withdrawals will only be released to a payment method registered in the same name as the jilljuck account holder. Requests to withdraw to third-party accounts will be declined.
5.4 Wagering Requirements. Where a deposited amount or credited bonus is subject to a wagering requirement, the applicable amount may not be withdrawn until the wagering condition has been met. Current bonus wagering requirements are published in the relevant promotion terms.
6.1 Promotion Terms. Each bonus, promotion, or free-play offer made available on the Platform is governed by its own specific terms and conditions, which are published at the time the offer is made. In the event of a conflict between a promotion's specific terms and these general Terms, the promotion-specific terms prevail in relation to that promotion.
6.2 Abuse of Bonuses. jilljuck operates a zero-tolerance policy for bonus abuse. This includes, but is not limited to: creating multiple accounts to claim welcome bonuses more than once; placing low-risk, hedged bets solely to fulfil wagering requirements without genuine wagering intent; colluding with other players to generate bonus turnover. Accounts found to have engaged in bonus abuse will have all bonus-derived winnings forfeited and the account may be permanently suspended.
6.3 Modification and Withdrawal of Offers. jilljuck reserves the right to modify, suspend, or withdraw any promotional offer at any time, including for players who have already opted in, where jilljuck determines in its reasonable discretion that the offer is being exploited, is subject to technical error, or no longer reflects the intended terms.
7.1 Game Outcomes. All slot and RNG-based games on jilljuck use certified random number generation technology that produces outcomes independently of any previous result and independently of the size of any wager placed. Live dealer game outcomes are determined by physical card dealing and dice or wheel mechanics under the supervision of the game provider's studio protocols.
7.2 Malfunctions and Errors. In the event of a game malfunction, disconnection, or software error that produces an incorrect game state or erroneous credit of funds, jilljuck reserves the right to void the affected game round and return the staked amount to the player's wallet. jilljuck is not liable for losses arising from a player's failure to maintain a stable internet connection.
7.3 Return-to-Player (RTP). Published RTP figures for individual game titles represent the theoretical long-run return to all players across a statistically significant number of rounds. RTP is not a guarantee of individual session performance and actual short-term results will differ from the published figure.
Players are strictly prohibited from engaging in any of the following conduct on the jilljuck Platform:
jilljuck reserves the right to investigate suspected violations, freeze accounts pending investigation, and permanently close accounts found to be in breach of this clause, with forfeiture of any account balance where the balance is derived from prohibited conduct.
All intellectual property rights in the jilljuck Platform, including but not limited to its design, layout, software, graphics, game content, brand name, logos, and text, are owned by or licensed to jilljuck. Nothing in these Terms grants you any right, title, or interest in any intellectual property on the Platform. You may not reproduce, redistribute, transmit, publish, or commercially exploit any content from the Platform without prior written consent from jilljuck.
10.1 To the maximum extent permitted by applicable law, jilljuck's total aggregate liability to any player arising from or in connection with the use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.
10.2 jilljuck shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or loss of anticipated savings, arising from use of or inability to use the Platform.
10.3 Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
jilljuck is committed to promoting responsible gaming practices. The Platform provides players with access to deposit limits, session time controls, loss limits, and self-exclusion tools through the account settings page. Players experiencing difficulties with gambling behaviour are encouraged to use these tools and to access the resources available through jilljuck's Responsible Gaming page.
Self-exclusion requests submitted to jilljuck will be processed within 24 hours. During the self-exclusion period, the affected account will be suspended and the player will be excluded from receiving promotional communications. Self-exclusion periods are a minimum of six (6) months and may be set indefinitely.
jilljuck supports the PAGCOR framework for responsible gaming and encourages players who require external assistance to seek support from recognized Philippine gambling support organizations.
jilljuck reserves the right to suspend or terminate any player account at its sole discretion, with or without prior notice, where jilljuck reasonably believes that the player has breached these Terms, engaged in fraudulent conduct, or where continued account operation presents a compliance, legal, or reputational risk to jilljuck or its partners.
Upon termination for cause, jilljuck may withhold any balance in the account that is reasonably attributable to prohibited conduct. Balances that are not subject to forfeiture will be returned to the player via the most recently used withdrawal method within a reasonable timeframe, subject to identity verification.
A player may request closure of their jilljuck account at any time by contacting support at jilljuck.org or via Live Chat. Account closure requests will be processed within five (5) business days, subject to completion of any pending withdrawal requests.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines.
Before initiating formal legal proceedings, players agree to first submit any complaint to jilljuck's customer support team and allow a minimum of thirty (30) calendar days for jilljuck to attempt resolution. Players dissatisfied with jilljuck's resolution may escalate the matter to PAGCOR through its applicable consumer complaints procedure.
jilljuck reserves the right to amend, update, or replace these Terms at any time. Where changes are material, jilljuck will provide reasonable notice to registered players via the email address or mobile number on file, or through a prominent notice on the Platform, prior to the changes taking effect. Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you disagree with any revised Terms, your sole remedy is to cease using the Platform and request account closure.
For questions, complaints, or concerns regarding these Terms and Conditions, please contact jilljuck through the following channels:
Notices provided by email to support at jilljuck.org will be deemed received upon confirmation of delivery. Notices provided by jilljuck to your registered email address or mobile number will be deemed received 24 hours after sending.
A plain-English summary of the six most important clauses for everyday Filipino players.
Now that you know how jilljuck operates — fairly, securely, and within the PAGCOR-aligned framework — head to your account and enjoy the games. Over 300 titles, live dealers, and GCash withdrawals that actually land quickly.
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